Privacy Policy

Opus Living respects the privacy of visitors and aims to handle personal information responsibly. This policy explains the information that may be processed when you browse our website, contact our team, submit a correction, or make a privacy-related request.

Data and purpose

Data type	Purpose	Source
Basic browser and connection information	Website delivery, security monitoring, troubleshooting, and technical diagnostics	Server and hosting logs, where available
Email messages and contact details	Responding to questions about furniture, materials, care guidance, accessibility, or privacy	Information provided voluntarily by visitors
Cookie notice acknowledgement	Remembering that the essential website notice has been acknowledged	Local browser storage

How information is used

Information may be used to maintain website functionality, identify technical issues, respond to enquiries, review submitted feedback, and address privacy or legal requests. We aim to limit the information handled to what is reasonably necessary for the relevant purpose. Please avoid including sensitive personal information in general enquiries.

The site uses essential localStorage functionality to remember your cookie notice preference. No analytics scripts are active on this site. Browser storage can be cleared through your browser settings, although doing so may cause the notice to appear again. Your browser and hosting provider may process technical information as part of delivering and securing the website.

Retention, security, and sharing

Correspondence may be retained for as long as reasonably necessary to respond to a request, maintain relevant business records, resolve a dispute, or meet applicable legal obligations. Technical logs, where maintained by the hosting provider, may be retained according to that provider's operational and security practices.

We do not sell personal information. Information may be handled by service providers involved in website hosting, email delivery, or technical maintenance when necessary to perform those services. Information may also be disclosed where required by law or reasonably necessary to protect legal rights and website security. Appropriate safeguards should be used when handling any personal information, but no internet transmission or storage method can be guaranteed to be completely secure.

Your choices and privacy requests

Depending on applicable law, you may be entitled to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. You may also clear local browser storage using your browser controls. To submit a privacy question or request, contact us using the details below and include enough information for us to understand the request. We may need to verify your identity where appropriate before responding.

Policy updates and legal contact

This policy may be updated when website functionality, operational practices, or applicable requirements change. Any revised version will be published on this page. Continued use of the website after an update does not override rights that may apply under relevant privacy laws.

Opus Living · [email protected] · +1 (512) 225-0333 . Our team typically reviews enquiries Monday to Friday and aims to respond within 2 business days.